Hi, I’m Harshitha Rajashekara. An agile-certified delivery leader with 16+ years of ICT experience. I bridge the gap between deep software engineering foundations and human-centric design to drive high-impact infrastructure, digital programs, and community-scale innovation.
Formulating operational framework strategies, managing tech-stacks, and scaling high-assurance solutions.
Driving complexity to execution requires balancing technical foundations with empathetic governance.
Applying curiosity and deep systems thinking to untangle complex problems. I model dependencies, analyze historical metrics, and formulate structured roadmaps that align organizational strategy with technology delivery.
With a Bachelor of Engineering (EEE) and early career roots as a Software Engineer (Java, C++, SQL, TIBCO) at HCL Technologies, I speak the language of development teams and resolve technical bottlenecks quickly.
Passionate about user-centric design (HCD). I conduct customer research, map user journeys, run discovery workshops, and design interfaces that minimize cognitive friction—proven in our COVID-19 QR app click-reduction audits.
Orchestrated multiple complex projects simultaneously, managing $9M budgets, leading cross-functional teams, and working with top-tier vendors. I set up strong data governance, establish business continuity plans, and guide teams through major structural transitions.
A history of delivering high-assurance systems across utilities, state government, transport, and consulting.
South Australia Water / DXC
Directing technical planning and cross-functional teams to deliver critical infrastructure, computing systems, and knowledge architectures.
Starlink Deployment, CCTV Security Upgrades, PowerBI & Collibra integration, High-Performance Computing (HPC) upgrades.
Engineered comprehensive project plans, mapped budgets/resource metrics, resolved inter-team conflicts, and minimized integration risks.
Department of the Premier and Cabinet SA
Managed the delivery of state-wide digital solutions and network infrastructures under strict timelines and governance schemes, coordinating between 20+ agencies and major carriers.
Spearheaded the development of the COVID QR Code Application, facilitating real-time safety data ingestion for SAPolice/SAHealth. Optimized UX to reduce user clicks within 2 weeks.
Completed $9M project budget oversight. Executed procurement for entry into the Federal Data Centre (CDC) in a record 2.5 months; managed StateNet Core and SD-WAN upgrades.
Department of Planning, Transportation & Infrastructure
Led end-to-end testing audits and QA reviews for the state planning platform. Mentored and coached junior PMs to promote strict adherence to PMO policies and cost control, resolving urgent P1 issues within 30 minutes.
Department of Human Services
Structured customer data collection frameworks and governance protocols in Salesforce for the disability sector. Authored the department-wide Business Continuity Plan (BCP) at the onset of COVID-19, stabilizing remote work transitions.
ServiceNSW / Transport for NSW / Disruptor's Handbook
Guided high-velocity product teams using Scrum methodologies. Implemented human-centric design thinking schemas to upgrade citizen digital channels and coordinate transport customer experience frameworks.
Transformed frontline BAU activities to product-oriented backlogs. Managed external onboarding relationships with Sydney Light Rail and trained communications staff on product rollouts.
Collaborated with user researchers to redesign NSW student experiences. Mentored schoolteachers on Design Thinking and organized collaborative hackathons for NSW Education.
University of Technology Sydney
Managed project documentation, scoped industry engagements, and engineered business engagement models. Designed branding strategies for UTS Alumni, coached student cohorts on careers, and verified product test cases.
HCL Technologies / Tax Consulting
Developed, tested, and resolved complex issues for enterprise applications, building a strong technical foundation.
Programmed dynamic web pages using Java (JSP). Engineered automated test scripts using Java, Selenium, and SOAP UI. Swiftly resolved P1 incidents in under 30 minutes.
Conducted data entry, managed executive schedules, drafted administrative records, and delivered local IT support in tax consulting.
"Delivering complex digital transformations in the government sector requires more than technical compliance—it mandates community alignment, open communication, and public trust."
Beyond organizational walls, I advocate for transparency, innovation, and public engagement through key leadership positions.
Deputy Director (2021 - 2022)
Led the governance, planning, and execution of the largest open-data hackathon in the Southern Hemisphere. We coordinate thousands of developers, researchers, and government data sponsors annually to turn public data into community prototypes.
Australian Transformation and Turnaround Association
Pioneered structural transformation and turnaround strategy workshops for industries facing technological disruption. Leading regional executives through strategic frameworks to secure adaptation.
Global Speech Marathon Team Leader & Triple Crown Winner
Awarded the highest educational recognition (DTM) for communication and leadership skills. Served as Area Director, coordinated international marathon speech grids, and won regional humorous speech contests.
A comprehensive map of systems, programming frameworks, and management toolkits.
Project & Program Management
University of Technology Sydney, Australia. Advanced training in PMBOK, ITIL, Waterfall methodology, Design Thinking, and PRINCE2 frameworks.
Electrical and Electronics Engineering
Visvesvaraya Technological University, India. Engineering research and foundation courses in system architectures, software design, and digital circuits.
Scrum.org
ICAgile
ICC Australia
Geelong Council
Looking for a consultant to direct digital transformations, manage technology migrations, or coach agile teams? Reach out and discuss how we can work together.